Viewing Logs and Error Messages

Owned by Thomas Farley (Deactivated)
Mar 24, 2022
2 min read

Logging settings are created in the Windows Registry when VirtaMove is installed:

HKEY_LOCAL_MACHINE\SOFTWARE\VirtaMove Settings\Controller]
LogProviders=EventLog;File;Console

Error or debugging messages are output to the Windows Event Viewer, in the category VirtaMove. Click on a log in the Event Viewer to see more information about the log file.

In addition, Activity and Log messages for a container are saved in a text file located in the container \ctrack folder.

You can also view logs for a selected container in the Appliance Logs tab of the Administrative Console.

To View Logs for a Container

  1. In the Administrative Console, select a container.

  2. Click the Appliance Logs tab.

  3. Click one of the following tabs:

    • Audit Report - to view the Audit Report for a container

    • Activity - to view activity logs

    • Error - to view error logs

    • Tether - to view Tether logs

    • IIS Migration - to view information relating to IIS application migration

    • COTF - to view a COTF log file

    • Tether Sync - to view information relating to Tether Sync

    • Compression - to view compression messages

    • Dissolve - to view a Dissolve report for a dissolved container

  • If you selected Activity or Error logs, specify a date range, and then click Load Logs. Records are returned in the activity window.

  • If you selected Tether or Compression logs, click the Reload button to load any new log messages.

  • If you selected COTF, select a log file from the Select a Log File field and then click Load.

  • If you selected Dissolve, click the View Dissolve Report button. The Dissolve report is displayed in your browser.

  • If you require a spreadsheet of a log, click the Export to CSV File button.